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Privacy Policies and Procedures

CapitalCare maintains the confidentiality and privacy of personal information and health information while collecting, using and disclosing information in compliance with the Freedom of Information and Protection of Privacy Act and the Health Information Act.

CapitalCare supports the rights of individuals or their authorized representatives to access, and to request corrections to health information about themselves, subject to specific restrictions or fees, as authorized by the Health Information Act or other legislation. CapitalCare may disclose health information on a routine basis to other custodians for approved purposes as authorized by the Health Information Act.

Questions about the collection, use and disclosure of this information can be directed to the Privacy Champion designated for the centre or program, or to the Manager of Health Records at CapitalCare Norwood, 10410 – 111 Avenue NW, Edmonton, Alberta. Phone 780.496.7189.

The following Policies and Procedures, together with any others specified by the department to which the services are being provided, are to be reviewed and complied with by contractors when providing services to, or completing any work for CapitalCare.

• Access to Health Information (ADM-c-80)

  • Records Requiring Review before Disclosure - Appendix A

  • Release of Information Request Form - Attachment 1

• Correction of Health Information (ADM-c-90)

  • Request to Correct or Amend Health Information - Attachment 1

• Collection of Health Information (ADM-c-100)

• Use of Health Information (ADM-c-110)

• Disclosure of Health Information (ADM-c-120)

  • Disclosure to Police - Attachment 1

  • Disclosure of Health Information Log - Attachment 2

  • Facsimile Cover Sheet for the Disclosure of Health Information (restricted)

  • Disclosures that are Exceptions to the Requirement for Notation - Attachment 4

  • Notice to Recipient to Accompany the Disclosure of Health Information - Attachment 5

  • Consent to the Disclosure of Individually Identifying Health Information - Attachment 6

  • Flowchart for Making a Notation of a Disclosure - Attachment 7

• Security in Outsourcing and Contracts (ADM-c-130)

• Reporting Health Information Security Breaches (ADM-c-140)

  • Classification of Information Security Breaches - Appendix A

• Security of Health Information in the Community - ADM-c-150

• Fees for Health Information Requests - ADM-c-160

• Privacy Impact Assessments - ADM-c-180

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