Compliments, Concerns, Requests or Suggestions?

If you have a compliment, concern, request or suggestion, we want to hear from you. We encourage your comments and will address them in a timely, courteous and appropriate way.

Pick up a form at your centre or download it here:

Word form

PDF form

Drop off your completed form in the locked box by the Administration Office at your centre.

Resident and Family Handbook

Download the Handbook

CapitalCare is publicly funded by Alberta Health Services. AHS has issued a directive regarding Visitation and Family Presence in continuing care centres funded by AHS. If you have unresolved concerns about visitation limitations, the AHS Patient Relations Department may be contacted by telephone 1-888-550-2555 or by email: patientfeedback@ahs.ca.

Guidelines and Fact Sheets

• Bringing Food to Family
• Hand Hygiene
• Health Equipment Instruction Sheet
• Healthy Skin in Continuing Care
• Influenza and Vaccines: Myths and Facts
• Influenza Home Care Guide
• Norovirus
• Nursing Home Acquired Pneumonia (NHAP)
• Outbreak
• Service Provider's List
• Urinary Tract Infections